12 Apr Sapporo Medical Communication Hotline 011-211-2121

After sending the form, call 011-211-2121.　

※Only first-time users need to send the form. 

Click here to see how to use the service.

・A telephone operator makes an appointment at a hospital in Sapporo for you.
※Appointments and inquiries to the hospital can be made during the hours the hospital is open.
※Please only use this service once you have decided which hospital you would like to go to.

・Phone interpretation can be offered when talking to doctors or other medical staff at a hospital. 

・Volunteer interpreters (only for English) can accompany you to a hospital, but only if you fall into one of the followings.
　①a resident of Sapporo (excluding short-term visitors)
　②a foreign student living in Sapporo or a family member who wants to go to a hospital in Sapporo
　※You need to apply for this service several days before going to the hospital.
　※Japanese-English interpretation is provided by volunteers from NPO SEMI Sapporo.
    ※Please give your e-mail address to the telephone operator if you request the accompaniment. 

・Free-of-charge services. 
　※Telephone charges will be at your own expense.

Languages

MAX. 32 languages（English, Chinese, Korean, Thai, Vietnamese, Indonesian, Malay, Tagalog, Nepali, Portuguese, Spanish, French, Russian,  Myanmar, Mongolian, Hindi,  Contonese and other）

Based on the information from Sapporo City

Last reviewed on May. 9, 2025